Delivery Information

DELIVERY PROCEDURE

• Our couriers typically deliver Monday-Friday. Please note Saturday is not classed as a working day.
• You will receive a text/e-mail from the courier with tracking information.
• A signature is requested on delivery. If you are not available to accept your parcel, the carrier may leave it with a neighbour if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done. If the parcel can't be left with a neighbour, the courier will take it back to the local depot and leave you a calling card telling you how you can pick it up or arrange re-delivery.

FURTHER DELIVERY INFORMATION

• We do not ship to BFPO or PO Box addresses.
• We do not dispatch orders on Saturday, Sunday or Bank Holiday.
• Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
• We are unable to change your delivery address once an order has been dispatched.
• Please allow an extra working day for deliveries over Bank Holidays.
• All orders are shipped from Lagos.